My card was charged, but nothing happened
In fact, your card was only authorised and your funds were held by payment gateway and your order now is in security verification stage. Verification w...
Sun, 20 May, 2018 at 11:23 AM
What does "Pending" mean?
The "Pending" status of our services means that we have received your payment and will activate our services for you shortly. Activation can ...
Sun, 20 May, 2018 at 11:23 AM
How to create a ticket?
Just press on "+" symbol on the top of a page or follow this link
Sun, 20 May, 2018 at 11:25 AM
What does "Limited by Apple", "PROCESSING", "INELIGIBLE" mean?
Since June 2022 Apple introduced new limitation for new device registrations. It results in long processing time (up to 3 days), when device is registered, ...
Thu, 20 Oct, 2022 at 6:32 PM
I can't login to helpdesk portal
Don't worry, you don't need to do it. Just create ticket and then reply to emails directly.
Tue, 28 Jun, 2022 at 5:39 PM
What if my PRO is constantly revoked and no longer activates?
If you PRO is being constantly revoked by Apple, this means that your device is flagged, and it's forbidden for it to be used in other people developer ...
Wed, 18 Jan, 2023 at 5:22 PM
Eligibility for refund
if you are eligible for refund, you can do it from PRO status page, tap on device->view PRO status If you are not, we are offering free upgrade to PL...
Thu, 20 Oct, 2022 at 4:43 PM
Unable to verify app. Internet connection is required.
If you see this error, check that internet connection is not firewalled and you are not behind a proxy. ppq.apple.com should be accessible, you should see ...
Fri, 2 Dec, 2022 at 11:07 AM